We want to explain clearly what information we collect, how it is held securely and how the data may be used so that you can feel confident that your privacy is important to us. We provide settings that allow you to control how certain information is used on our Website.
What information we collect and how we collect it
- Personal information
To fully utilise our Website, you will need to register a member account with us via our online registration form. You can use the site without registering however you will not be able to take advantage of many features of the site such as creating a user profile of your preferences, sharing things with others, finding friends and following set creators, or saving things for later reference.
The registration process requires you to provide details such as:
- first and last name
- email address
- login password
- date of birth
- mobile number
- category preferences (for example fashion, sport, home and outdoors) and
- store preferences
2. Social media
You may also choose to “link” your social media profile to your account to make your registration very simple.
If you choose to link your Facebook or Twitter account to our Website, , the data we receive is that which is in your public profile, your friends list and your email address or Twitter ID. The types of information we can obtain or that you wish to share back on those sites generally depends on your social media account settings or the privacy policies of Facebook and Twitter so you may wish to check them first if you have any concerns.
3. Technical information
When using websites, mobile applications, Internet services and the like, the software automatically creates and records some information. Our Website is no exception and some of the types of information we may record are:
- Log Data. When you visit our Website, as a registered user or as a visitor just browsing, our servers automatically record information about how you use our products and services (Log Data), including your Internet Protocol address, what website you were visiting before you accessed our Website, which browser you use, when you visited our Website previously and the like.
- We may also use "cookies" or similar technologies to record data. Cookies are unique to your user account or your browser. We may use "session" cookies to better understand how you interact with our Website which last until you exit your browser or "persistent" cookies to save your login information for future logins to our Website which last until the cookie is deleted (by you or your browser).
- Information about your device. We may also collect information about what kind of device you are using to view our Website (such as a PC, mobile phone or tablet), what operating system you are using (such as iOS, Windows or Android) and what your device settings are to assist in the functionality of our Website and improve our service to you. Whether we collect some or all of this information often depends on the type of device you use and its settings. You can check the policies of your device manufacturer or software provider if you would like to know the type of information your device sends us.
Use of your personal information
The information that we collect from you via our Website will be used both internally and externally for a variety of purposes.
We want to know about you to be able to improve the content and layout of our Website, including the products and services that we offer, to make it more user friendly, to provide you with more of the types of products that you are interested in, and to improve the quality and value of our Website for all our users. We also want to ensure that the products and stores that we are suggesting to you are those that match your preferences and the things that interest you.
We want to be able to facilitate the sharing of information amongst your friends by understanding how you prefer to do that so that our product development includes improving those things that best appeal to our users.
We also need to be able to troubleshoot technical or customer service issues that arise in relation to our Website and to send you updates, special offers and newsletters.
And finally, we need to analyse the data to promote safe internet practices on our Website, ensuring that our have been complied to protect our Website and its users.
Disclosure of your personal information to third parties
We may disclose non-identifying personal information to third parties, such as retailers (in any country) that feature on our Website for industry analysis, demographic profiling and other purposes. For example, we may provide reports to participating retailers including retailers located outside of the country you are located in to indicate the popularity of their store or products amongst the users of our Website or to show them how you are using their products in sets.
If given access to this data, our participating retailers may be encouraged to source the products that are most appealing to the different demographic groups in our audience so that they maximise the benefit of being part of our Set That community.
Third Party Websites
We provide links to third party websites such as websites of our participating retailers and various social media network sites which may have different privacy practices than us. We do not exercise control over these third party websites and they may place their own cookies and other files on your computer, and ask you for additional information. We are not responsible for the privacy policies of these third party websites and encourage you to read the privacy policies of those websites.
Updating your personal information
You can easily change the information we store about you in the user settings area.
Security of your personal information
We use commercially reasonable safeguards to protect your data including encrypting the database in which your personal information is stored to safeguard the confidentiality of the personal information that we hold about you from misuse and unauthorised access, modification or disclosure. However, we cannot ensure or warrant the security of the information that you provide to us or guarantee that the information may not be accessed, altered, disclosed or destroyed by unauthorised people.
We do not request any credit card details for payment of products. Payments for all products are made directly to the Retailer on their own Store website. Our website does not have a shopping cart and does not request any payments from any user.
Payments to set creators are made through Paypal with additional security protocols in place for amendments to that data. We do not request any changes to be made to your data via unsolicited or non-secure emails or over the telephone.
We will make known any breaches to the security of stored personal data as required by law advising you of any measures you need to take to restore the data to its rightful state.
Opt-In or Opt-Out Provision
When you register an account on our Website, you will be given the option to opt-out of subscribing to our regular email update service which may include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest and one-off marketing promotions including marketing information about us, our subsidiaries or selected business partners. There are some emails that you cannot opt out of receiving as these are ones associated with changes to this policy or our terms and conditions.
We will not sell or otherwise pass your identifying details to third parties for marketing purposes unless we have your express permission to do so. However, we may share non-identifying information as described in the sections above to our participating retailers in an effort to provide a better service to you in terms of the content we can then offer and the suggestions we can make for you.
You can unsubscribe to any service you have subscribed to through the automated unsubscribe link. Simply follow the instructions in the email sent to you. Alternatively, you can change your email preferences by logging into the user settings area.
Our Website is not directed to children under 13. If a parent or guardian finds out that his or her child has provided us with their personal information without their consent, he or she should contact us. We will delete the information from our files if you ask us to.
Deactivation and suspension of your account
If we suspend or if you deactivate your account, we will retain the information you have provided to us so that your account can be reactivated in the future. If your account is not reactivated within three years (either by you or by us), we will archive the information you have provided to us and retain the information in the archives.
If you would like your information to be deleted, you should contact us and we will delete all your identifying information from our records.
Update to this policy
If you have any questions or feedback about privacy, or concerns about the way in which we handle your personal information, you may contact us at any time.